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Exchange Return

Return & Exchange


Thank you for shopping with us at Oktoberfest Store. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit, or an exchange. Please see below for more information on our return policy.


RETURN & REFUND POLICY AT OKTOBERFEST WEAR


To complete your return at Oktoberfest Wear, we require a receipt or proof of purchase. Please DO NOT send your purchase back to the manufacturer. 


Please note that we do not take returns for orders containing multiple sizes with intentions of checking best fits.


All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


Please note that partial refunds (if applicable) may be subjected to certain cases.


CONDITIONS FOR RETURN REFUND


Please Note


  • No size exchange on free shirt
  • big order cancellation risk focused policies
  • A product sent to the address that was filled in incorrectly by the customer will not be refunded as per our policy
  • If any error occurs at the carriers end we will be on your full support to resolve the issue, however we cannot be liable for any loss.
  • We offer a 14 days right of return for damaged or incorrectly shipped items only. However, we ship orders in 24 hours so Return and refund process will apply if they cancel order before 24 hours.
  • Duties and Taxes may imply based on the country you are receiving the shipment in, These will be liable to pay by customer (you) at the time of receiving order collected by your shipping career.
  • The small amount of duty and taxes is dependent on your countries laws of import.
  • Full purchase amount refund will be made with-in 2-4 days of receiving the items.
  • Refund will be made through the same mode of payment as the payment have been received such as PayPal.
  • You can also exchange items in certain cases.

In case of exchange required we also offer store credit and discount coupons for customers to shop a different item at the lowest prices possible.

Damaged/Incorrect Product Return